Version: 01.2025 Validity period: 20.10.2025 – 19.10.2027
1.1. This Cookie Policy ("Policy") has been drawn up by Fortune Entertainment RG Limited (hereinafter "Company", "Provider", "Fonbet" and all instances of plural first-person use), under the trade name - Fonbet. A Company registered under number HE 360714, with registered offices at Strovolou, 201 DOOR-201, Flat/Office 11A Strovolos, 2049, Nicosia, Cyprus, licensed and regulated by the Cyprus National Betting Authority (hereinafter "NBA"), license number B012, Class B.
1.2. The Policy was created to set out the processes and principles of the Company in relation to the use of cookies, and to explain what cookies are, how they are used in our Website and how they are managed.
1.3. The website https://www.fonbet.com.cy ("Website") uses cookies to offer better and personalized service to the users of its webpage.
1.4. During the user’s first visit to the Website, the user will be informed via a relevant banner about the use of cookies and will be asked to provide their consent, where required.
2.1. Cookies are a small chunk of data in text form that the Company's website uses to collect specific information. They are uploaded to the user's computer or mobile device when the latter visits the Company's website. Cookies are then sent back to the Company's website with each subsequent visit or at another website that recognises that cookie.
2.2. Cookies perform many and different tasks and aim at storing the preferences of the visitors, improving the website's operation, and gathering analytics data (regarding user behaviour).
3.1. Cookies are used in the Website for various reasons, namely:
• to allow users to log in to their Fonbet account;
• to allow users to select connection settings;
• to verify user details in our Websites and Apps, in order to provide the requested services;
• to gather information on bets and account transactions carried out at the Company's Website;
• to offer personalized advertising and information based on user interests;
• to submit compliance reports, where required by regulatory authorities or by law, and to carry out procedures related to fraud, cheating, as well as prevention and suppressing of money laundering and terrorist financing;
• to analyze data, as well as for research and development;
• to carry out market research and user behaviour analysis, as well as to monitor the user's browsing methods on the Website and/or to create a profile to provide a personalised browsing experience;
• for any other purpose necessary in order to fulfil our legal obligations and our contractual obligations to the Customer.
Cookies are generally used to improve the user experience on the Website. Some cookies are necessary for the Website's operation.
4.1. The Company's use of cookies in the Website involves the following categories/types of Cookies:
• Strictly Necessary Cookies: These cookies are strictly necessary to allow the user to browse the website, and to provide certain typical functionalities, which have been requested by the user, such as logging in to the website.
Without those cookies, the user would not be able to place bets or to access their account.
Some examples of the use of strictly necessary cookies:
o They allow smooth browsing in our website.
o They display content in optimal format based on the user's device or browser, and place it in the right position for their screen.
o They keep users logged in during their visit, so that they will not have to re-log in each time.
o They allow content streaming without the user having to adjust the volume and image settings on each occasion.
• Functionality Cookies: These Cookies make sure that the Website stores the choices of the user (e.g. user name, language, options placed on the bet slip, etc.), and offer enhanced and personalized functionalities. They help us keep the users logged in to their accounts, and allow them to use specific functions, such as PIN reset, etc. Without these cookies, the user will still be able to use the website, but may experience problems in using certain functions, and will constantly need to re-log in as they navigate our website. The user will not be able to see content (such as price/odds increases) etc.
• Performance and Analytics Cookies: These cookies are used to obtain statistics on the website's traffic and on how users use the website, as well as information on error messages received by the users, in order to improve the performance and content of the website. In addition, these cookies make sure that we fulfill our contractual agreements with our marketing partners with regard to the users they send to us.
Some examples of these cookies are the following:
o Recognizing trends related to how users use our website;
o Maintaining our content relevant and up-to-date;
o Being aware of how many times a page or email has been viewed, and being able to evaluate the efficiency of our content and communication;
o Improving the operation of our applications and webpages.
Without these cookies, the user will be able to use and benefit from the entirety of our website's online functions.
• Targeting Cookies (Marketing and Advertising): These cookies are used to deliver personalised ads relevant to users and their interests, to help measure the efficiency of an advertising campaign, and to understand how users interact with advertising.
These cookies "remember" that the user has visited a webpage, and we share this information with other organizations for advertising purposes. We also use them to control and improve our products and services by examining, for example, the experience of different user groups with different products, in order to find out which one is the most popular.
Without these cookies, the user will be able to use and benefit from the entirety of our website's functionalities, but the ads shown to them will not be tailored to their interests.
• Cookies to Prevent Fraud and Money Laundering, and to Identify Misuse of Our Services:
In our capacity as a betting company, we have specific legal obligations that we need to fulfill. One of said obligations is to do everything in our power to prevent and suppress money laundering. These cookies help us protect our customers and business, ensuring that our customers are real people, that they are not registered multiple times and that they do not attempt to gain access to accounts that do not belong to them by fraudulent means. In addition, they help us identify behaviours that may indicate fraud, money laundering, other illegal activities or breaches of our terms and conditions.
Without these cookies, our users will not be able to use our website. If the user does not wish to accept this type of cookie, the only alternative is for them to close their account and stop using our services.
4.2. The Company may use carefully selected monitoring and/or analytics cookies from time to time, in order to help improve its Website and services for the users.
4.3. Where the Website provides links to third-party websites, those websites use their own cookies and privacy policies, which will determine how data provided by the user will be handled. If the user intends to visit third-party websites, it is advisable that they read the Privacy Policy and Cookie Policy before clicking on the link.
5.1. If the user wishes to delete cookies already stored on their device or disable cookies that track visits to the Website, then they must delete the existing cookies and/or change their browser's privacy settings.
All up-to-date browsers allow users to see what cookies they have and delete them, either individually or as a whole, by changing the cookie settings. Cookie settings are usually found at the Options or Preferences menu of the browser. Otherwise, the "Help" option in the user's browser is to be used.
For more details, the following links may be useful:
o
aboutcookies.org (It includes information about cookies on a wide range of desktop browsers.)o
Cookie settings in Firefoxo
Cookie settings in Chromeo
Cookie settings in Safario
Cookie settings in Microsoft Edge5.2. Deleting website cookies or disabling future cookies will result in the loss of access to certain information and functionalities of the website, and it hinders its proper operation. For instance, if the browser has been configured to disable session cookies, the user will not be able to log in to their Fonbet account.
5.3. The user may change or withdraw their consent any time via the Cookies Statement on our Website.
6.1. This Policy is publicly available and will be published in the Company's official Website
https://www.fonbet.com.cy6.2. This Policy may be amended only after obtaining the prior approval of the National Betting Authority, including in relation to changes in legislation or the operation of the website.
6.3. Information on how the Company protects the privacy of its users is set out in its
Privacy Policy