Site
Go to the
My Profile page
in My Account.
After the changes, your old information will be removed from your account
Mobile site, App
Go to the
My Profile page
in My Account.
After the changes, your old information will be removed from your account
How do I change my email address?
- Go to the Change Email tab.
- Enter the email address you want to add to your account, enter password and click the Send button. Your old email address will be removed.
- You'll be emailed a confirmation code to your new email address. Copy the code and enter it on the page to change your email or click the Confirm button.
How do I change my phone number?
- Go to the Change Phone Number tab.
- Enter your new phone number and password. Your old phone number will be removed.
- Confirmation codes will be sent to the old and new phone numbers. Enter them on the site.
What do I do if I don't have access to my old phone number?
Go to the
Requests section
in My Account and click on the New Request button. In the Request Type field, select Question for the Administration. Write that you want to change your phone number and that you don't have access to your old number in the text box.A Fonbet Support Team specialist will reply to your request within three days and ask you to confirm your identity. After your identity has been verified, you can change your number.
Why change your email or phone number?
To protect your data
Your email address and phone number are what you use to log in to your Fonbet account. If you do not have access to them, you can only log in to your account using your account number. To find your account number, log in to your account on the website or open the page with your personal information in the app.
If you do not have access to the email or phone number linked to your account, your account is vulnerable to hacker attacks. If we see suspicious activity on the account, we will block it and ask you to re-verify your identity. This way we can stop cyber-criminals from withdrawing money from your account, but you will have to wait for the verification process to be complete.
For news about bonuses and promos
We also send messages about promos by email and text message so that you never miss out on new prize giveaways.
If you have any problems with changing your phone number or email, please contact the Fonbet Support Team. A specialist will help you change them and link them to your account.